Terms of use

Welcome to the ek Home Design website. The terms that follow describe in plain language what you can expect from this website and what we ask of you when you use it. Please read them.

1. Subject matter and acceptance of the terms

1.1 This website (www.homedesignek.gr) is owned and operated by the business ek Home Design. Our business is building custom kitchen cabinetry and wardrobes.

1.2 The website is purely informational and promotional. It is not an online store: no orders or product reservations are placed through it, there are no user accounts, no payments are made and no distance contracts are concluded.

1.3 By using the website you accept these terms as regards its use. If you do not agree with any of them, please do not use the website. Simply browsing creates no obligations for you beyond what the law provides, requires no registration and does not constitute entering into a contract with us.

1.4 These terms concern the use of the website. Any collaboration between us for the construction of a project is governed exclusively by the separate written quote and the private agreement to be signed, as well as by the law.

1.5 If the contract for a project is signed away from our showroom (for example at your premises, after an on-site measurement), the provisions of Law 2251/1994 on off-premises contracts additionally apply, with everything this entails regarding the information you receive and your rights.

1.6 No term of this document limits or overrides rights you have as a consumer under mandatory law, in particular Law 2251/1994 on consumer protection.

2. Who we are (business details)

In accordance with Presidential Decree 131/2003 on electronic commerce, we disclose the following details:

The business builds custom kitchen cabinetry and wardrobes.

3. Content is informational and does not constitute an offer

3.1 Everything presented on the website (products, categories, materials, services, projects, articles) is informational in nature. It does not constitute an offer to enter into a contract within the meaning of Articles 185 et seq. of the Greek Civil Code, but merely an invitation to contact us and request a quote.

3.2 No price on the website is binding. Any amounts, cost ranges or budget examples mentioned on pages or in articles are given solely as an indicative order of magnitude, to help you orient yourself. They do not constitute a price list.

3.3 The same applies to delivery times, installation times and the availability of materials, colors and mechanisms: they are indicative and vary depending on the project, the season and suppliers.

3.4 Price, delivery time and technical specifications bind us only if they are included in a written, signed quote given to you after an on-site measurement and design, and only for as long as that quote is valid, as stated on the quote itself.

3.5 Every project is made to order and to the measurements of your space. That is why the final price always results from measurement, design and material selection, never from the website.

4. Photographs, drawings and photorealistic renderings

4.1 The images on the website are indicative. Some come from our completed projects and others are digitally created photorealistic renderings, that is, computer-generated images that do not depict a specific existing project.

4.2 Where an image does not depict a specific project, it serves only to show a style, composition or type of material. It is not a promise or guarantee of the final result of a project of your own.

4.3 Colors, textures, wood grain and material shades appear differently depending on your screen, lighting and device settings. Natural materials, such as wood or stone, inherently show variations. For this reason, before any order we show you physical samples in our showroom.

4.4 Binding for your project are only the drawings approved by you, the material codes and the samples that accompany the written quote or the contract, not the images on the website.

5. Accuracy and currency of information

5.1 We make reasonable efforts to keep the content accurate and up to date. However, technical specifications of materials and mechanisms come from their manufacturers and may change without notice.

5.2 The website's articles and guides are general information. They do not constitute a technical study, nor legal, tax or other specialized advice, and they do not replace a technician's visit to your premises.

5.3 If you spot an inaccuracy, we would appreciate it if you pointed it out to us at the details in section 20.

6. Intellectual property

6.1 All content of the website (including, without limitation, texts, articles, titles, descriptions, photographs, drawings, photorealistic renderings, graphics, icons, logo, the selection and arrangement of the material, the structure and appearance of the pages, and the source code) is the intellectual property of ek Home Design or of the respective rights holders and is protected by Law 2121/1993 and the provisions of EU and international law.

6.2 It is expressly prohibited, without our prior written permission, to:

• reproduce, copy, store or download content for use beyond what is permitted under 6.3;
• republish it on another website, on social media, in print or in any other medium;
• translate, modify, adapt it or create derivative material;
• commercially exploit, sell, lease or transfer it to third parties;
• use the photographs, drawings or photorealistic renderings as a sample of a third party's work.

6.3 Personal, non-commercial use is permitted: browsing, temporary caching by your browser, and printing or saving individual pages strictly for your own information, provided that you do not remove source indications, marks or rights notices. Uses expressly provided for by law as exceptions to or limitations of the right (such as quoting short excerpts with attribution of the source) are also permitted.

6.4 Reservation regarding text and data mining. We expressly reserve all our rights regarding the automated collection, mining and processing of the website's content, including its use for training artificial intelligence systems. This reservation is made under Article 4(3) of Directive (EU) 2019/790, as transposed by Law 4996/2022, and is expressly declared by this text. Such use is not permitted without our prior written permission.

6.5 Material belonging to third parties (such as photographs or technical data of material suppliers) remains the property of its rights holders and is used under the relevant license or within the scope of permitted quotation.

6.6 If you believe that any element of the website infringes your rights, contact us (section 20) and we will look into it without delay.

7. Trademarks and distinctive signs

7.1 The name "ek Home Design", the logo and the other distinctive signs of the business are protected as distinctive signs of the business. Their use without written permission is prohibited.

7.2 Names, trademarks and logos of third parties that may appear on the website (for example of manufacturers of materials or mechanisms, or of services such as maps or appointment booking tools) belong to their respective owners. They are mentioned for information purposes and do not imply a partnership, sponsorship or endorsement, unless expressly stated.

8. Permitted use and prohibited actions

8.1 You undertake to use the website in accordance with the law, good morals and these terms.

8.2 In particular, the following are prohibited:

• any action that obstructs or harms the operation of the website or artificially overloads it;
• transmitting malware or harmful code;
• attempting unauthorized access to parts of the website, to servers or to data, and circumventing security measures;
• automated bulk collection of content by scraping or crawling programs, beyond the normal operation of search engines;
• reverse engineering or decompiling the code;
• submitting false, inaccurate or misleading details through the contact form;
• submitting a third party's personal details without being entitled to do so;
• using the form to send advertising, bulk or unsolicited messages;
• sending illegal, offensive or defamatory content.

8.3 The prohibitions above do not affect what the law permits in any case. In particular, they do not restrict the acts permitted by Articles 42 and 43 of Law 2121/1993, that is, the reproduction or decompilation of software where necessary for interoperability or for its use in accordance with its intended purpose.

8.4 In the event of a breach, we reserve the right to restrict or terminate access and to exercise every legal right of ours, including claiming compensation for damage.

9. The "Book an appointment" form

9.1 The Contact page has a form through which you can request an appointment. You fill in your full name and phone number (required) and, optionally, your email, the topic you are interested in, your preferred day and time and, if you wish, a short description of your project. The details are transmitted through technical infrastructure operated on our behalf by the website's developer (Instatok) and delivered by email to our business, without being stored on the website.

9.2 Below the form fields there is a short notice about the use of your details and a link to the Privacy policy. We do not ask you to consent with a checkbox, because the processing takes place in order to respond to your own request. Using the form is not a precondition for browsing the website, and you can always contact us by phone or email without filling in anything. The form includes a hidden technical field against automated submissions (bots), which collects none of your data.

9.3 Submitting the form is a contact request. It is not an order, it does not bind either party and it does not by itself confirm an appointment. The appointment is considered booked only when we confirm it by phone or message.

9.4 Please enter accurate contact details so that we can respond. Do not enter a third party's details unless you are entitled to do so.

9.5 Do not send sensitive information (such as health data), identity document numbers or payment details through the form. We do not need them to book an appointment.

9.6 We do not guarantee a response time. For urgent matters, please prefer the phone. If the form does not work for a technical reason, you can contact us by phone or email.

9.7 How we process the details you submit (which data we keep, for how long and what rights you have) is described in the Privacy policy.

10. Links and third-party content

10.1 The website contains an embedded Google Maps map on the Contact page, so that you can easily find our showroom, as well as plain links to third-party websites (for example to Google Maps in a new tab and to the website's developer). Once activated, it will also contain an embedded appointment booking tool from the Calendly service, to which the same rules as for the map will apply (10.3).

10.2 These services belong to and are operated by third-party companies. We do not control their content, availability or practices and we are not responsible for them. When you follow an external link or interact with embedded content, their own terms of use and privacy policies apply.

10.3 The embedded map loads content from third-party servers, which may receive your IP address and store information on your device. For this reason the map does not load on its own: in its place a box with an explanation appears, and the map appears only if you choose so. You can change your choice at any time, as easily as you made it. Details in the Cookie policy.

10.4 All other files the website needs in order to work (its font and its code) are hosted locally, together with our pages. No call is made to third-party font services (such as Google Fonts) or to an external content delivery network. As a result, if you do not choose to view the map, your IP address does not reach third-party services while browsing, apart from the necessary processing by our hosting provider, which is described in the Privacy policy. We re-check this with every technical change to the website.

10.5 The website does not use web analytics tools, advertising tracking pixels, live chat applications or A/B testing of content variants.

10.6 Creating a plain link to our website is permitted, provided it is done fairly, does not harm our reputation and does not imply a non-existent partnership or endorsement. Displaying our pages inside a frame of another website in a way that conceals their origin is prohibited.

11. Website availability and interruptions

11.1 We make reasonable efforts to keep the website operating smoothly and securely, but we do not guarantee uninterrupted or error-free operation.

11.2 Operation may be interrupted or temporarily restricted for maintenance, upgrades, technical failure, problems with the hosting provider or electronic communications networks, and for reasons of force majeure.

11.3 We reserve the right to modify, suspend or withdraw pages, sections or content, and to discontinue the operation of the website. Discontinuing or changing the website in no way affects project contracts we have already concluded with you or our obligations under them.

11.4 The security of your own device and connection (up-to-date software, protection against malware) remains your responsibility.

12. Limitation of liability

12.1 The website is offered free of charge, as an information medium, and is made available in the form it has at any given time. We do not guarantee that its content will always be complete, accurate or current, or that it will be continuously available. This paragraph concerns exclusively the use of the website and in no case the quality or performance of a construction project.

12.2 To the extent permitted by law, we are not liable for damage that may arise from the use of or inability to use the website, from temporary interruptions of operation, from inaccuracies in the content or from third-party content. This limitation always applies subject to 12.3.

12.3 What is never limited. Nothing in these terms excludes or limits our liability:

• for willful misconduct or gross negligence: under Article 332 of the Greek Civil Code, any advance agreement releasing a party from such liability is void;
• for death or personal injury;
• for damage caused by a defective product, under the relevant provisions;
• in any other case where the law does not permit limitation or exclusion of liability.

12.4 Consumer rights. These terms in no case limit the rights granted to you by Law 2251/1994 on consumer protection or by other provisions of mandatory law. A term found to be unfair within the meaning of that law is not enforceable against a consumer.

12.5 Although we take reasonable technical measures, we cannot guarantee that the website and its servers are completely free of viruses or other harmful elements. We recommend using up-to-date security software.

12.6 Our liability for a project we have undertaken (build quality, delivery time, defects, warranty) is not governed by these terms, but by the signed contract and the law.

13. Personal data and cookies

13.1 The processing of your personal data is described in detail in the Privacy policy and the Cookie policy, in accordance with the General Data Protection Regulation (EU) 2016/679, Law 4624/2019 and Article 4(5) of Law 3471/2006.

13.2 The website sets no cookies of its own. It uses only your browser's local storage, and only to remember your choice about the embedded map (for 6 months) and any settings you yourself make in the accessibility tool. This storage is strictly necessary to honor your choices and therefore requires no separate consent. It is not used to identify or track you and it stays on your device.

13.3 For any data protection matter you can contact the contact person for personal data matters, the owner of the business Achilleas Priftis, at the details in section 20. You also have the right to lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr).

14. Minors

14.1 The website is addressed to adults and its content was not designed for children.

14.2 The "Book an appointment" form is intended, by the business's choice, for persons over 18, because the appointment concerns a project ordered by an adult. If you are under 18, use it only with the consent of your parent or guardian.

14.3 We do not knowingly collect details of minors. If we find that we have received such details without the consent of a parent or guardian, we delete them. You can let us know at the details in section 20.

15. Changes to the terms

15.1 We may amend these terms to reflect changes to the website, to the operation of the business or to legislation.

15.2 The version in force at any time is posted on this page. The date of the last update is always shown at the end of the text, so that you can see whether something has changed.

15.3 The new terms govern the use of the website from their posting onward. They do not apply retroactively and do not impose obligations on you for use that took place before then.

15.4 Any amendment does not affect contracts already concluded between us, which are governed by the terms in force at the time they were signed.

16. Language versions

16.1 The website is available in Greek, English and Italian.

16.2 In the event of a discrepancy between the versions, the Greek text prevails as regards the interpretation of the terms.

16.3 If, however, you use the website as a consumer and we addressed you in English or Italian, we do not rely on the Greek version against you: the version in the language in which the terms were presented to you applies, insofar as it is more favorable to you. In any case, the mandatory provisions of the law of your country of residence are not affected.

17. Governing law and competent courts

17.1 These terms and any dispute arising from the use of the website are governed by Greek law.

17.2 For disputes with visitors who are not acting as consumers (for example businesses or professionals), the courts of Athens are designated as competent.

17.3 If you are a consumer, we do not designate exclusive jurisdiction. The competent courts are those provided for by law and, in particular:

• you retain the protection of the mandatory provisions of the law of the country of your habitual residence;
• you may bring proceedings against us either in the courts of our registered office or in the courts of your place of residence, while we may bring proceedings against you only in the courts of your place of residence, in accordance with Articles 17-19 of Regulation (EU) 1215/2012 and the provisions of the Greek Code of Civil Procedure on general jurisdiction.

18. Out-of-court dispute resolution

18.1 If something has gone wrong, talk to us first. Send us your complaint at the details in section 20 and we will respond within 10 business days. Most disagreements are resolved this way.

18.2 As a consumer you may also turn to alternative dispute resolution bodies for consumer disputes, in particular:

• the Consumer Ombudsman (an independent authority; contact details on the website www.synigoroskatanaloti.gr);
• the Amicable Settlement Committees of the municipalities;
• another certified Alternative Dispute Resolution body registered in the relevant Register kept by the General Secretariat of Commerce. The business has not committed to a specific ADR body.
• the mediation procedure under Law 4640/2019.

18.3 As regards the European Commission's Online Dispute Resolution (ODR) platform: the platform ceased operating in July 2025, with the repeal of Regulation (EU) 524/2013 by Regulation (EU) 2024/3228, and for this reason no link is provided. We review this point at every revision of the terms.

18.4 Recourse to out-of-court resolution is optional and does not affect your right to go to court.

19. Other provisions

19.1 If any term is found to be invalid or unenforceable, the invalidity does not affect the remaining terms, which remain in force.

19.2 Our failure to exercise, or delay in exercising, a right does not constitute a waiver of it.

19.3 These terms, together with the Privacy policy and the Cookie policy, govern the use of the website. They do not affect commitments we have made in writing in a quote or contract, or rights granted to you by law.

20. Contact

For anything relating to these terms or to the content of the website:

ek Home Design, sole proprietorship of Achilleas Priftis Kritis 67, Nea Ionia, 142 31 Athens Phone: 697 297 9439 Email: home.design.ek@gmail.com

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